Privacy Policy

Who we are

I-fluence provides private self-awareness training and related services.

This website is operated by Katie Priddis trading as I-fluence (ABN: 88949920771)
Website: www.ifluence.com.au
Email: ifluenceco@gmail.com

We are committed to protecting your privacy and handling personal information with care and discretion.

This policy explains how we collect, use, store, and protect personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

What personal information we collect

We only collect information that is reasonably necessary to provide our services.

This may include:

  • Name

  • Email address

  • Phone number

  • Billing details

  • Information you choose to share when enquiring, booking, or engaging in sessions

You may interact with the website anonymously. Providing personal information is voluntary, though it may limit our ability to provide services.

How we collect information

We may collect personal information when you:

  • Submit an enquiry

  • Book or attend a session

  • Register for updates or resources

  • Communicate with us by email or phone

  • Use the website

We may also collect limited technical information such as browser type or pages visited, for basic analytics and site performance.

Why we collect information

We collect personal information to:

  • Provide and manage services

  • Communicate with you about sessions or enquiries

  • Process payments

  • Improve the quality and clarity of our offerings

  • Meet legal and administrative obligations

We do not sell or rent personal information.

Marketing communications

If you opt in, we may send occasional updates or relevant information.

You can unsubscribe at any time using the link provided or by contacting us directly.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Information is stored securely using reputable platforms and access is limited to those who need it for service delivery or administration.

How long we retain information

We retain personal information only for as long as necessary to fulfil its purpose, or as required by law.

You may request access to, correction of, or deletion of your personal information at any time, subject to legal requirements.

Your rights

You have the right to:

  • Request access to personal information we hold about you

  • Request corrections if information is inaccurate or outdated

  • Request deletion of your information (where legally permissible)

Requests can be made by contacting us at the email above.

Cookies and analytics

This website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and to improve functionality.

Cookies do not give us access to your computer or personal information beyond what you choose to share.

You can disable cookies in your browser settings if you prefer.

Third-party links

This website may contain links to other websites. We are not responsible for the privacy practices of external sites and encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.

Contact

If you have questions or concerns about privacy, or how your information is handled, please contact:

Katie Priddis, I-fluence
Email: ifluenceco@gmail.com